January 2019 - Outages - Outages Lists

Cox outage?
by Rob Hall 27 Mar '19

27 Mar '19

I'm getting reports that there's a nationwide Cox outage ; anyone else seeing this? Thanks! -- Rob Hall, CCNP R&S, CCP-V, CCA-N I.T. Manager @Work Personnel 1040 Tidewater Court Kingsport, TN 37660 Office: (423)272-7897, x10113 Mobile: (423)312-6003

5 6

Internet Issues in Southeast
by Michael Gates 31 Jan '19

31 Jan '19

My users, geographically nearby, are having issues accessing resources at our facility in South Alabama and another facility in Columbus Georgia from residential connections on Comcast and Verizon, possibly others. I have confirmed it from my own home connection with Comcast as well. High latency (from 180 ms to a peak of 13400 ms) and periods of complete packet loss as well, all happening when traversing Level3 or GTT in Atlanta. Is there a known issue occurring or could someone weigh in on this?

4 6

Re: [outages] Internet Issues in Southeast
by Robbins, David 31 Jan '19

31 Jan '19

Our Comcast circuit (Elkridge, Maryland) was down for about 4.5 minutes this morning from 9:47-9:52 AM EST. It came back up and has been reliable since that time. Thanks, Dave Robbins On Jan 31, 2019, 10:53 AM -0500, Michael Gates via Outages <Outages(a)outages.org>, wrote: My users, geographically nearby, are having issues accessing resources at our facility in South Alabama and another facility in Columbus Georgia from residential connections on Comcast and Verizon, possibly others. I have confirmed it from my own home connection with Comcast as well. High latency (from 180 ms to a peak of 13400 ms) and periods of complete packet loss as well, all happening when traversing Level3 or GTT in Atlanta. Is there a known issue occurring or could someone weigh in on this? This message may contain confidential or privileged information and is intended only for the individuals addressed in the body of the email. Nothing in this message shall be construed as making or accepting an offer to form a contract unless this message is followed by a written signed confirmation. If you have received this message in error, please notify the sender and then delete the message and all copies. Thank you.

1 0

Comcast Business data/voice out
by William Peebles 30 Jan '19

30 Jan '19

Anyone else with Comcast Business lose their internet and voice lines around 10AM EST? We're south of Boston and they told us it will be out until 2PM. I'm wondering if this is just local, or if it's a widespread outage? Twitter (and other social media sites) have been pretty silent.

4 3

Re: [outages] Outages Digest, Vol 128, Issue 18
by Wesley Kirkland 29 Jan '19

29 Jan '19

It was DNS https://twitter.com/AzureSupport/status/1090371161911812096 It's not DNS There's no way it's DNS It was DNS ~Wesley K. 865-362-9130 wesley(a)wesleyk.me http://wesleyk.me On Tue, Jan 29, 2019 at 4:53 PM <outages-request(a)outages.org> wrote: > Send Outages mailing list submissions to > outages(a)outages.org > > To subscribe or unsubscribe via the World Wide Web, visit > https://puck.nether.net/mailman/listinfo/outages > or, via email, send a message with subject or body 'help' to > outages-request(a)outages.org > > You can reach the person managing the list at > outages-owner(a)outages.org > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of Outages digest..." > > > Today's Topics: > > 1. Re: O365 Down (Dom Colangelo) > 2. Re: O365 Down (Brandon Gould) > 3. Re: O365 Down (Brad Richardson) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Tue, 29 Jan 2019 16:49:13 -0500 > From: Dom Colangelo <dom.colangelo(a)simmons.edu> > To: Bruce Freshwater <BFreshwater(a)sierraexperts.com> > Cc: outages(a)outages.org, David Rubin <drubin(a)cubexgroup.com> > Subject: Re: [outages] O365 Down > Message-ID: > <CAKTEbf=baBJ8jthf2Z7A= > V6iz-Z5KoZrbRr5jhod298GO-WN0w(a)mail.gmail.com> > Content-Type: text/plain; charset="utf-8" > > Me too in Boston. > > On Tue, Jan 29, 2019, 16:48 Bruce Freshwater via Outages < > outages(a)outages.org wrote: > > > Dame here in Pittsburgh and San Fran. > > > > -bruce > > > > > > > > > > On Tue, Jan 29, 2019 at 4:45 PM -0500, "David Rubin via Outages" < > > outages(a)outages.org> wrote: > > > > Portal is down - > >> > >> login.microsoftonline.com?s server IP address could not be found. > >> > >> Clients starting to complain. > >> > >> Nice way to end a Tuesday on the east coast. > >> > >> > >> > >> -- > >> David Rubin > >> Cubex Group > >> 223 Wall Street - PMB #267 > >> Huntington, NY 11743 > >> 646.221.3283 > >> > >> *If you have a support-related issue, please email to > >> support(a)cubexgroup.com <support(a)cubexgroup.com>.* > >> > > _______________________________________________ > > Outages mailing list > > Outages(a)outages.org > > https://puck.nether.net/mailman/listinfo/outages > > >

2 1

Re: [outages] Outages Digest, Vol 128, Issue 19
by Michael Peterman 29 Jan '19

29 Jan '19

Yes, i am seeing some issue as well. Here in WI. Get Outlook for Android<https://aka.ms/ghei36> ________________________________ From: Outages <outages-bounces(a)outages.org> on behalf of outages-request(a)outages.org <outages-request(a)outages.org> Sent: Tuesday, January 29, 2019 3:53:04 PM To: outages(a)outages.org Subject: Outages Digest, Vol 128, Issue 19 Send Outages mailing list submissions to outages(a)outages.org To subscribe or unsubscribe via the World Wide Web, visit https://puck.nether.net/mailman/listinfo/outages or, via email, send a message with subject or body 'help' to outages-request(a)outages.org You can reach the person managing the list at outages-owner(a)outages.org When replying, please edit your Subject line so it is more specific than "Re: Contents of Outages digest..." Today's Topics: 1. Re: O365 Down (Matt Hoppes) 2. Re: O365 Down (Anthony Oren) 3. Re: O365 Down (Castro, Alexander) 4. Re: O365 Down (Ross Tajvar) ---------------------------------------------------------------------- Message: 1 Date: Tue, 29 Jan 2019 16:50:06 -0500 From: Matt Hoppes <mattlists(a)rivervalleyinternet.net> To: Bruce Freshwater <BFreshwater(a)sierraexperts.com>, "outages(a)outages.org" <outages(a)outages.org>, David Rubin <drubin(a)cubexgroup.com> Subject: Re: [outages] O365 Down Message-ID: <365a05d0-832a-e4c5-077b-5e717822e328(a)rivervalleyinternet.net> Content-Type: text/plain; charset=windows-1252; format=flowed Up here in PA. On 1/29/19 4:48 PM, Bruce Freshwater via Outages wrote: > Dame here in Pittsburgh and San Fran. > > -bruce > > > > > On Tue, Jan 29, 2019 at 4:45 PM -0500, "David Rubin via Outages" > <outages(a)outages.org <mailto:outages@outages.org>> wrote: > > Portal is down - > > login.microsoftonline.com <http://login.microsoftonline.com>?s > server IP address could not be found. > > Clients starting to complain. > > Nice way to end a Tuesday on the east coast. > > > > -- > David Rubin > Cubex Group > 223 Wall Street - PMB? #267 > Huntington, NY 11743 > 646.221.3283 > > *If you have a support-related issue, please email to > support(a)cubexgroup.com <mailto:support@cubexgroup.com>.* > > > _______________________________________________ > Outages mailing list > Outages(a)outages.org > https://puck.nether.net/mailman/listinfo/outages > ------------------------------ Message: 2 Date: Tue, 29 Jan 2019 16:50:31 -0500 From: Anthony Oren <anthony(a)nero-consulting.com> To: Bruce Freshwater <BFreshwater(a)sierraexperts.com> Cc: David Rubin <drubin(a)cubexgroup.com>, "outages(a)outages.org" <outages(a)outages.org> Subject: Re: [outages] O365 Down Message-ID: <CAP+GU96ePQ_HObuuTH2uHCGd91-h9FEjX=4LNDCUWOanF9UKcQ(a)mail.gmail.com> Content-Type: text/plain; charset="utf-8" Seeing weird errors in NYC when trying to load Portal On Tue, Jan 29, 2019 at 4:49 PM Bruce Freshwater via Outages < outages(a)outages.org> wrote: > Dame here in Pittsburgh and San Fran. > > > -bruce > > > > > On Tue, Jan 29, 2019 at 4:45 PM -0500, "David Rubin via Outages" < > outages(a)outages.org> wrote: > > Portal is down - >> >> login.microsoftonline.com?s server IP address could not be found. >> >> Clients starting to complain. >> >> Nice way to end a Tuesday on the east coast. >> >> >> >> -- >> David Rubin >> Cubex Group >> 223 Wall Street - PMB #267 >> Huntington, NY 11743 >> 646.221.3283 >> >> *If you have a support-related issue, please email to >> support(a)cubexgroup.com <support(a)cubexgroup.com>.* >> > _______________________________________________ > Outages mailing list > Outages(a)outages.org > https://puck.nether.net/mailman/listinfo/outages > -- Anthony Oren *Nero Consulting Inc.* C: 347-699-6376 O: 888-212-5307 Is your company ready for New York State's Cyber Security Regulations? *www.nero-consulting.com <http://www.nero-consulting.com> * *Trusted+Technology+Partner* Notice: The information contained in this email is CONFIDENTIAL and intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copy of this communication is strictly PROHIBITED and will be considered a tortuous interference in our confidential business relationships. Additionally, unauthorized dissemination of this confidential information subjects you to criminal and civil penalties. If you have received this communication in error, please notify us immediately by email, and delete the original message.

1 0

O365 Down
by David Rubin 29 Jan '19

29 Jan '19

Portal is down - login.microsoftonline.com’s server IP address could not be found. Clients starting to complain. Nice way to end a Tuesday on the east coast. -- David Rubin Cubex Group 223 Wall Street - PMB #267 Huntington, NY 11743 646.221.3283 *If you have a support-related issue, please email to support(a)cubexgroup.com <support(a)cubexgroup.com>.*

17 19

Can't reach 1.1.1.1 from AS12271, AS6453
by Nick Lopez 28 Jan '19

28 Jan '19

I'm unable to ping or resolve DNS via 1.1.1.1 from a residential Spectrum/TWC link this morning. Some traceroutes: traceroute to 1.1.1.1 (1.1.1.1), 30 hops max, 38 byte packets > 1 * * * > 2 be53.nycynymy02h.nyc.rr.com (68.173.202.106) 16.117 ms 11.746 ms > 10.082 ms > 3 agg113.nyquny9101r.nyc.rr.com (68.173.198.42) 11.597 ms 17.395 ms > 15.993 ms > 4 bu-ether15.nycmny837aw-bcr00.tbone.rr.com (66.109.6.76) 21.174 ms > bu-ether25.nycmny837aw-bcr00.tbone.rr.com (107.14.19.22) 19.003 ms > 17.775 ms > 5 0.ae1.pr0.nyc20.tbone.rr.com (66.109.6.163) 13.580 ms 12.822 ms > 11.535 ms > 6 ix-ae-6-0.tcore1.n75-new-york.as6453.net (66.110.96.53) 11.519 ms > ix-ae-10-0.tcore1.n75-new-york.as6453.net (66.110.96.13) 14.487 ms > ix-ae-6-0.tcore1.n75-new-york.as6453.net (66.110.96.53) 10.286 ms > 7 if-ae-9-2.tcore1.nto-new-york.as6453.net (63.243.128.121) 14.701 ms > 10.585 ms 13.350 ms > 8 if-ae-7-2.tcore1.n0v-new-york.as6453.net (63.243.128.26) 11.680 ms > 14.768 ms 13.893 ms > 9 if-ae-0-2.tcore3.njy-newark.as6453.net (216.6.90.14) 14.285 ms > 12.967 ms 11.413 ms > 10 * * * > # continues 1.0.0.1 is OK: traceroute to 1.0.0.1 (1.0.0.1), 30 hops max, 38 byte packets 1 * * * 2 be53.nycynymy02h.nyc.rr.com (68.173.202.106) 13.131 ms 15.640 ms > 11.649 ms 3 agg113.nyquny9101r.nyc.rr.com (68.173.198.42) 14.963 ms 11.888 ms > 15.307 ms 4 bu-ether25.nycmny837aw-bcr00.tbone.rr.com (107.14.19.22) 12.224 ms > 16.483 ms 12.216 ms 5 0.ae4.pr0.nyc20.tbone.rr.com (66.109.1.35) 12.927 ms > 0.ae0.pr0.nyc20.tbone.rr.com (66.109.6.157) 39.476 ms > 0.ae2.pr0.nyc20.tbone.rr.com (107.14.19.147) 18.148 ms 6 ix-ae-10-0.tcore1.n75-new-york.as6453.net (66.110.96.13) 13.181 ms > 11.928 ms ix-ae-6-0.tcore1.n75-new-york.as6453.net (66.110.96.53) > 11.376 ms 7 if-ae-9-2.tcore1.nto-new-york.as6453.net (63.243.128.121) 18.645 ms > 11.686 ms 14.363 ms 8 if-ae-7-2.tcore1.n0v-new-york.as6453.net (63.243.128.26) 13.445 ms > 11.262 ms 18.950 ms 9 if-ae-0-2.tcore3.njy-newark.as6453.net (216.6.90.14) 12.794 ms 13.087 > ms 15.162 ms 10 if-ae-1-3.tcore4.njy-newark.as6453.net (216.6.57.6) 13.003 ms 13.582 > ms 14.550 ms 11 66.198.70.2 (66.198.70.2) 16.251 ms 16.419 ms 10.120 ms 12 one.one.one.one (1.0.0.1) 13.237 ms 11.032 ms 9.490 ms Using Tata's AS6453 looking glass ( http://lg.as6453.net/lg/ ) from any NY router seems to confirm trouble there: Router: gin-njy-tcore3 > Site: US, Newark, NJY > Command: ping inet count 5 1.1.1.1 > PING 1.1.1.1 (1.1.1.1): 56 data bytes > --- 1.1.1.1 ping statistics --- > 5 packets transmitted, 0 packets received, 100% packet loss

2 1

AT&T/SBCGlobal issues
by Andy W 25 Jan '19

25 Jan '19

We have a handful of users who have reported issues to us that point to a problem between AT&T/SBCGlobal in Knoxville, TN and Jacksonville, FL and our CDN provider -- Edgecast/Verizon/VDMS. It appears that Downdetector has a bit more of an uptick for AT&T than they usually do, so it could very well affect more than just the route to VDMS. Some traceroutes: Tracing route to cs493.wpc.edgecastcdn.net [192.229.210.64] > over a maximum of 30 hops: > 1 10 ms 11 ms 19 ms homeportal [192.168.1.254] > 2 140 ms 71 ms 30 ms 99-51-96-1.lightspeed.jcvlfl.sbcglobal.net > 3 84 ms 23 ms 21 ms 99.166.204.185 > 4 59 ms 110 ms 29 ms 99.132.13.66 > 5 51 ms 88 ms 137 ms 12.83.101.37 > 6 * * * Request timed out. > 7 * * * Request timed out. Tracing route to cs493.wpc.edgecastcdn.net [192.229.210.64] > over a maximum of 30 hops: > 1 2 ms 4 ms 3 ms homeportal [192.168.1.254] > 2 29 ms 21 ms 25 ms 99-17-80-1.lightspeed.knvltn.sbcglobal.net > 3 22 ms 21 ms 45 ms 99.17.140.5 > 4 * * * Request timed out. > 5 * * * Request timed out. > 6 * * * Request timed out. -- Andy Walker System Administrator FBS - creators of flexmls 3415 39th St S Fargo, ND 58104 701-235-7300

4 4

Fwd: Comcast Internet/support lines down Bay Area CA
by David Sotnick 24 Jan '19

24 Jan '19

Hi Outages, Looks like a Comcast issue in Northern California — North Bay Area at least. Home/business Internet down with ping times in the 10s of seconds to 8.8.8.8. Both Comcast support lines are picking up with dead air. Anyone else seeing this? Regards, David

1 0