October 2019 - Outages - Outages Lists

FiOS issue in NYC Area?
by Izzy Goldstein - TeleGo 16 Feb '21

16 Feb '21

Many of our clients who are using fios are reporting issues with their voip phones when i switch them to their backup ISP (Optimum etc) it works fine anyone else experiencing any fios issues ? -- Izzy Goldstein Chief Technology Officer Main: (212) 477-1000 x 2085 <(212)%20477-1000> Direct: (929) 477-2085 Website: www.telego.com <http://www.telego.net/> <http://www.telego.com/> Confidentiality Notice: This e-mail may contain confidential and/or privileged information. If you are not the intended recipient or have received this e-mail in error please notify us immediately by email reply and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of TeleGo (T). Employees of TeleGo are expressly required not to make defamatory statements and not to infringe or authorize any infringement of copyright or any other legal right by email communications. Any such communication is contrary to TeleGo policy and outside the scope of the employment of the individual concerned. TeleGo will not accept any liability in respect of such communication, and the employee responsible will be personally liable for any damages or other liability arising. TeleGo Hosted PBX <https://youtu.be/DaT8YAZ4V0w>

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Clear Rate, Verizon Issues?
by Brian Chaffins 30 Oct '19

30 Oct '19

We are not able to transfer calls through Clear Rate Communications here in Michigan. The NOC said they are having problems crossing Verizon. Anyone else seeing such issues? Thanks Brian This transmission may contain information that is privileged, confidential and/or may be exempt from disclosure under applicable law. It is intended for the use of the addressee only. If you are not the addressee indicated in this message (or responsible for the delivery of the message to such person) any disclosure, copying, distribution or use of the information herein (including any reliance thereon) is STRICTLY PROHIBITED. Please destroy this message and notify us immediately if this is the case by sending a reply to this message and by destroying all copies of this message and any attachments. This message has been scanned for viruses and the footer added by an Email Filter appliance in conjunction with virus detection software. Please note that ELGA Credit Union does not guarantee that the integrity of this communication has been maintained or that this communication is free of viruses, interceptions or interference.

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Re: [outages] Outages Digest, Vol 137, Issue 35
by Webster Massingham 29 Oct '19

29 Oct '19

The steampowered.com 503s were probably because their seasonal sale started yesterday. Their infrastructure usually doesn't respond well to the sudden change. Webster Massingham System Administrator True North Networks, LLC Office: 603-624-6777 http://www.truenorthnetworks.com/ | E-mail: mailto:wmassingham@TrueNorthNetworks.com From: Outages <outages-bounces(a)outages.org> On Behalf Of outages-request(a)outages.org Sent: Tuesday, October 29, 2019 09:26 To: outages(a)outages.org Subject: Outages Digest, Vol 137, Issue 35 Date: Mon, 28 Oct 2019 14:23:49 -0700 From: Hugo Slabbert <mailto:hslabbert@demonware.net> To: Jared Mauch <mailto:jared@puck.nether.net> Cc: Bob Strecansky <mailto:bob@mailchimp.com>, OUTAGES Mailing List <mailto:outages@outages.org> Subject: Re: [outages] Fast.com down Message-ID: <mailto:CAFScSW6HqhWpQLGZ_LFsHV3p=b_+Okdh8kGJ18HhJnUiUDWdnw@mail.gmail.com> Content-Type: text/plain; charset="utf-8" Hey Jared, We saw an increase in 503s through our outbound proxies for api.steampowered.com around that window, starting around 18:15 UTC and tapering off around 19:50 UTC, on roughly 90% of our requests to api.steampowered.com. I'm not sure it's necessarily DNS related, though, as api.steampowered.com has an A record for 23.214.170.106. The PTR on that is a23-214-170-106.deploy.static.akamaitechnologies.com, though. This is just a correlation; I don't have anything conclusive at the moment, just that it lines up roughly with that noted window. fast.com is similar: Forward is an A record, but reverse on that resolved address is a generated name under deploy.static.akamaitechnologies.com. Hugo Slabbert Network Engineer Phone: 778-375-3736 Email: mailto:hslabbert@demonware.net 369 Terminal Avenue, Vancouver, British Columbia, V6A 4C4 Canada http://www.demonware.net On Mon, Oct 28, 2019 at 12:39 PM Jared Mauch via Outages < mailto:outages@outages.org> wrote: > Do you have data on the Akamai issue? If so, I?d like to look into it. I > would be surprised if we had issues. I see fast.com is on Neustar for > DNS: > > ;; Received 763 bytes from 192.5.6.30#53(a.gtld-servers.net) in 70 ms > > fast.com. 1800 IN NS pdns154.ultradns.net. > fast.com. 1800 IN NS pdns154.ultradns.com. > fast.com. 1800 IN NS pdns154.ultradns.biz. > fast.com. 1800 IN NS pdns154.ultradns.org. > > - Jared > > > On Oct 28, 2019, at 3:33 PM, Bob Strecansky via Outages < > mailto:outages@outages.org> wrote: > > > > This seems to be related to an Akamai change that was made at some point > today. Anything that is zone apex mapped at Akamai has been having > problems for the last hour or so. > > > > On Mon, Oct 28, 2019 at 3:31 PM Matt Hoppes via Outages < > mailto:outages@outages.org> wrote: > > Fast.com appears to be down from multiple providers in Pennsylvania.

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Fast.com down
by Matt Hoppes 29 Oct '19

29 Oct '19

Fast.com appears to be down from multiple providers in Pennsylvania.

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CenturyLink in KC having issues
by Tim Beers 28 Oct '19

28 Oct '19

Hello, We’ve been informed of a higher level issue at CL impacting the Kansas City metro area, this has impacted a bundle of our circuits but we were given a ticket number for a higher level incident. FYI if you have anything in that area.

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SS7 outages in Northern WI
by outages＠choicetel.net 28 Oct '19

28 Oct '19

Starting at about 9:00PM yesterday my company in Eagle River, WI has been sporadically been losing our SS7 route to the local Frontier tandem (other routes are stable). The outages last from seconds to 5 minutes and then the route is restored. In speaking with a Frontier tech at the tandem they confirmed the issue is not on their end at the tandem but that they are becoming completely isolated and losing all SS7 connections during these outages. They feel it must be a state-wide or at least larger then just Northern WI issue which is why I'm mentioning this to the list. I would be interested to know if anyone has more details on any potential SS7 outages in WI. I've opened a trouble ticket with my SS7 provider but have not received any information yet. Thank you, Nick Paul ChoiceTEL

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Office 365 global outage
by Anthony Oren 25 Oct '19

25 Oct '19

Anyone else feeling it? Anthony Oren *Nero Consulting Inc.* Is your company ready for New York State's Cyber Security Regulations? *www.nero-consulting.com <http://www.nero-consulting.com> * *Trusted+Technology+Partner* Notice: The information contained in this email is CONFIDENTIAL and intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copy of this communication is strictly PROHIBITED and will be considered a tortuous interference in our confidential business relationships. Additionally, unauthorized dissemination of this confidential information subjects you to criminal and civil penalties. If you have received this communication in error, please notify us immediately by email, and delete the original message.

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Re: [outages] Office 365 global outage
by Mike Bolitho 25 Oct '19

25 Oct '19

When the first email went out, there were no issues reported there. -Mike Bolitho On Fri, Oct 25, 2019, 7:58 AM TJ Martineau <tj.martineau(a)finigree.com> wrote: > https://status.office365.com/ > > > > No need to use Downdetector….just go to their status page and you can see > that indeed they are having an issue. > > > > TJ > > > > *From:* Outages <outages-bounces(a)outages.org> *On Behalf Of *Mike Bolitho > via Outages > *Sent:* Friday, October 25, 2019 9:56 AM > *To:* Stephane Bortzmeyer <bortzmeyer(a)nic.fr> > *Cc:* outages < > > *Subject:* Re: [outages] Office 365 global outage > > > > I mean just because you can hit office.com via ICMP doesn't mean there > aren't issue. I HATE downdetector (mostly because people see something > there and then don't troubleshoot) but it is a quick way to see if others > are having issues. Anyway, 1500 reports of issues on O365 in the last 30 > minutes. Outlook has 500. Azure has 200. Both Teams and Exchange both have > reports as well. Something is happening. > > > - Mike Bolitho > > > > > > On Fri, Oct 25, 2019 at 7:50 AM Stephane Bortzmeyer via Outages < > outages(a)outages.org> wrote: > > On Fri, Oct 25, 2019 at 10:40:13AM -0400, > Anthony Oren via Outages <outages(a)outages.org> wrote > a message of 66 lines which said: > > > Anyone else feeling it? > > Works for me. (AS 2485) > > Symptoms, error messages, dig, ping, traceroute? > > % ping -c 5 www.office.com > PING www.office.com(2620:1ec:a92::156 (2620:1ec:a92::156)) 56 data bytes > 64 bytes from 2620:1ec:a92::156 (2620:1ec:a92::156): icmp_seq=1 ttl=54 > time=25.4 ms > 64 bytes from 2620:1ec:a92::156 (2620:1ec:a92::156): icmp_seq=2 ttl=54 > time=25.3 ms > 64 bytes from 2620:1ec:a92::156 (2620:1ec:a92::156): icmp_seq=3 ttl=54 > time=25.5 ms > 64 bytes from 2620:1ec:a92::156 (2620:1ec:a92::156): icmp_seq=4 ttl=54 > time=25.4 ms > 64 bytes from 2620:1ec:a92::156 (2620:1ec:a92::156): icmp_seq=5 ttl=54 > time=25.3 ms > > --- www.office.com ping statistics --- > 5 packets transmitted, 5 received, 0% packet loss, time 10ms > rtt min/avg/max/mdev = 25.317/25.374/25.481/0.153 ms > _______________________________________________ > Outages mailing list > Outages(a)outages.org > https://puck.nether.net/mailman/listinfo/outages > >

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VPN issues over Spectrum L3 boundaries
by Biddle, Josh 24 Oct '19

24 Oct '19

We have several offices over the Ohio and Pennsylvania area that are experiencing issues passing traffic over VPN tunnels (specifically, there is always a Spectrum >< Level 3 interconnect). It is a very strange issue. The VPN tunnel will actually establish, and if you source your ping from inside the internal network across the VPN tunnel to the destination, the traffic gets there and replies, but the replies never make it back to the original sending point. Anyone else experiencing any similar issues like this? Best Regards, Josh This email and its attachments may contain privileged and confidential information and/or protected health information (PHI) intended solely for the use of Netsmart Technologies and the recipient(s) named above. If you are not the recipient, or the employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any review, dissemination, distribution, printing or copying of this email message and/or any attachments is strictly prohibited. If you have received this transmission in error, please email compliance(a)NTST.com immediately and permanently delete this email and any attachments.

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Cox SIP / Telco services
by Kenneth Padgett 24 Oct '19

24 Oct '19

Cox seems to be having trouble with their systems, SIP trunking unable to complete calls in Northern VA. Cox agents unable to take ticket internal systems down. Oh boy. KP

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