April 2020 - Outages - Outages Lists

FiOS issue in NYC Area?
by Izzy Goldstein - TeleGo 16 Feb '21

16 Feb '21

Many of our clients who are using fios are reporting issues with their voip phones when i switch them to their backup ISP (Optimum etc) it works fine anyone else experiencing any fios issues ? -- Izzy Goldstein Chief Technology Officer Main: (212) 477-1000 x 2085 <(212)%20477-1000> Direct: (929) 477-2085 Website: www.telego.com <http://www.telego.net/> <http://www.telego.com/> Confidentiality Notice: This e-mail may contain confidential and/or privileged information. If you are not the intended recipient or have received this e-mail in error please notify us immediately by email reply and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of TeleGo (T). Employees of TeleGo are expressly required not to make defamatory statements and not to infringe or authorize any infringement of copyright or any other legal right by email communications. Any such communication is contrary to TeleGo policy and outside the scope of the employment of the individual concerned. TeleGo will not accept any liability in respect of such communication, and the employee responsible will be personally liable for any damages or other liability arising. TeleGo Hosted PBX <https://youtu.be/DaT8YAZ4V0w>

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Nothing that we can see from us or our customer.
by Michael Peterman 27 Apr '20

27 Apr '20

I am not seeing any issues from our setup or our customer. We are using the desktop client and mobile phone clients for the most part? Maybe a network peering issue or security software/ Michael Peterman Small Business Technology Solutions Inc. For faster support, email helpdesk(a)seeus4it.com or call (262) 671-4898 -----Original Message----- From: Outages <outages-bounces(a)outages.org> On Behalf Of outages-request(a)outages.org Sent: Monday, April 27, 2020 1:49 PM To: outages(a)outages.org Subject: Outages Digest, Vol 143, Issue 12 Send Outages mailing list submissions to outages(a)outages.org To subscribe or unsubscribe via the World Wide Web, visit https://puck.nether.net/mailman/listinfo/outages or, via email, send a message with subject or body 'help' to outages-request(a)outages.org You can reach the person managing the list at outages-owner(a)outages.org When replying, please edit your Subject line so it is more specific than "Re: Contents of Outages digest..." Today's Topics: 1. Anyone else having issues with Microsoft Teams? (Dan Walters) 2. Re: Anyone else having issues with Microsoft Teams? (Seth Mattinen) ---------------------------------------------------------------------- Message: 1 Date: Mon, 27 Apr 2020 18:18:19 +0000 From: Dan Walters <dan.walters(a)omnigo.com> To: "outages(a)outages.org" <outages(a)outages.org> Subject: [outages] Anyone else having issues with Microsoft Teams? Message-ID: <MN2PR19MB36787A949EF6513A23B76FBA97AF0(a)MN2PR19MB3678.namprd19.prod.outlook.com> Content-Type: text/plain; charset="us-ascii" Seeing a few reports that the thick client is crashing left and right on our end. Nothing listed under advisories yet. Only saving grace so far is that the web version seems to be working for us. Best Regards, Daniel Walters Sr. Systems Engineer. 866.421.2374 ext. 6213 [Omingo Logo] 7625 S Howell Ave, Oak Creek, WI 53154 www.omnigo.com<http://www.omnigo.com/> [cid:image002.png@01D61C96.5187E160][cid:image003.png@01D61C96.5187E160] [cid:image004.png@01D61C96.5187E160]

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Anyone else having issues with Microsoft Teams?
by Dan Walters 27 Apr '20

27 Apr '20

Seeing a few reports that the thick client is crashing left and right on our end. Nothing listed under advisories yet. Only saving grace so far is that the web version seems to be working for us. Best Regards, Daniel Walters Sr. Systems Engineer. 866.421.2374 ext. 6213 [Omingo Logo] 7625 S Howell Ave, Oak Creek, WI 53154 www.omnigo.com<http://www.omnigo.com/> [cid:image002.png@01D61C96.5187E160][cid:image003.png@01D61C96.5187E160] [cid:image004.png@01D61C96.5187E160]

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CenturyLink Outage
by Thomas, James 27 Apr '20

27 Apr '20

CenturyLink is investigating a fiber cut in Wisconsin . ETA for resolution is 12pm CST. James Thomas | Jostens, Inc. | Senior Network Engineer 7760 France Ave. South Suite 400 | Minneapolis, MN 55435 Office: 952.830.3225 | Mobile: 763.445.9519 [cid:image013.jpg@01D4BA4B.A362ED30]

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Armstrong internet services, Butler Pa environs (zoominternet.net)
by Allen Kitchen 22 Apr '20

22 Apr '20

Down for users since about 10:30EDT, widespread complaints throughout service area on Downdetector's disqus page. Interesting .. can log in, check mail, etc via world-facing ports (such as via Vz wireless to armstrongmywire.com) but cable infrastructure is down. TV seems ok. Support phone lines apparently overwhelmed. Allen Kitchen, Butler PA

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CANNOT COMMENT BEYOND THIS : Two separate fiber cuts on major routes in US for CTL
by Weis, Noah 22 Apr '20

22 Apr '20

Super bad timing. A crap situation and terrible timing. That's the 30000ft view. The person that sent the public CTL notes has the right of it. Keep an eye out for similar from others. == Noah Weis Internet Network Architecture, CenturyLink e: noah.weis(a)centurylink.com<mailto:noah.weis@centurylink.com> m: +1-503-902-2491 This communication is the property of CenturyLink and may contain confidential or privileged information. Unauthorized use of this communication is strictly prohibited and may be unlawful. If you have received this communication in error, please immediately notify the sender by reply e-mail and destroy all copies of the communication and any attachments.

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Re: [outages] CANNOT COMMENT BEYOND THIS : Two separate fiber cuts on major routes in US for CTL
by David Hubbard 21 Apr '20

21 Apr '20

This doesn’t come as a surprise to me for CenturyLink. We’ve had their IP services in Tampa taken down by simultaneous cuts between both Tampa and Miami, and Tampa and Dallas(!!). So, they’re clearly comfortable having no tolerance for more than one fiber cut across 1200+ miles of fiber. From: Outages <outages-bounces(a)outages.org> on behalf of "Weis, Noah via Outages" <outages(a)outages.org> Reply-To: "Weis, Noah" <noah.weis(a)centurylink.com> Date: Tuesday, April 21, 2020 at 2:40 PM To: "outages(a)outages.org" <outages(a)outages.org> Subject: [outages] CANNOT COMMENT BEYOND THIS : Two separate fiber cuts on major routes in US for CTL Super bad timing. A crap situation and terrible timing. That’s the 30000ft view. The person that sent the public CTL notes has the right of it. Keep an eye out for similar from others. == Noah Weis Internet Network Architecture, CenturyLink e: noah.weis(a)centurylink.com<mailto:noah.weis@centurylink.com> m: +1-503-902-2491 This communication is the property of CenturyLink and may contain confidential or privileged information. Unauthorized use of this communication is strictly prohibited and may be unlawful. If you have received this communication in error, please immediately notify the sender by reply e-mail and destroy all copies of the communication and any attachments.

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Centurylink Packet Loss - Socal
by Samuel Jackson 21 Apr '20

21 Apr '20

Anyone experiencing CL internet packet loss in the San Diego area? We started seeing a spike around 7am PDT. Pings to multiple remote sites show around 40% loss. Downdetector also shows some activity. Thanks, Bobin

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US West Coast Massive Tier 1 Backbone Issues
by Cary Wiedemann 21 Apr '20

21 Apr '20

Hey All, There's a few threads on this already, but they all call out specific ISPs when this trouble isn't limited to any one last-mile provider. Nearly all tier 1 transit providers are experiencing loss on the US West Coast today. Some examples: Comcast/Level3 peering point in Seattle: [image: image.png] Telia/AT&T in Seattle: [image: image.png] Hurricane Electric/Cox in San Jose: [image: image.png] And this isn't the half of it. Very few tier 1 transit providers are unaffected. So much for carrier redundancy! - Cary

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COX outage?
by Sam Thomas 21 Apr '20

21 Apr '20

A number of our remote users and some of our remote offices on COX are having some extreme difficulties with their VPN connections. One of the users called COX and was informed that there is a "major outage". Could someone shed some light on the scope of this "major outage"? (e.g. geographic, peering, backbone, etc) TIA,Sam

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