February 2021 - Outages - Outages Lists

IPv4 Issues Accessing apnews.com
by Erik Ogren 28 Feb '21

28 Feb '21

Is anybody else experiencing reachability issues getting to https://apnews.com over IPv4? If IPv6 is used it seems to work fine but if IPv4 is used occasionally we're confronted by a custom Google 404 error page. Sometimes you can get the 404, refresh, get the expected/full APNews site, refresh again, then get another 404. APNews seems to be protected/hosted through Google's Project Shield. We're in the Mountain West region (Wyoming/Montana) and I have validated this using our own network (AS4474), Charter (Formerly Bresnan)/AS33588, AT&T cellular/AS20057, and CenturyLink/AS209 across multiple browsers and multiple devices with the same results. All devices across the various networks are resolving "apnews.com" to 34.96.67.30. We have a couple different connections to Google ASN15169 in different cities which I've tried to shift the egress traffic from our network towards 34.96.0.0/17 between the various Google datacenters we're connected to but it didn't seem to help. I did raise a "Reachability" ticket on our Google ISP portal for their NOC to investigate, was just curious how widespread this might be since none of the "usual" indicators like downdetector seem to be indicating a widespread issue at least not that I could see. Google Cloud's status page also doesn't seem to indicate any active issues, granted Project Shield is not explicitly mentioned there. Thank you, Erik Ogren Network Administrator (TCT AS4474)

9 10

Level3 or NTT US New Jersey outage
by Goli, Matthew W. 24 Feb '21

24 Feb '21

Is anyone aware of a major outage on the east coast, or New Jersey specifically that’s affecting either some Level3 or NTT circuits. I had a WAN circuit go down at 6:09 pm Eastern tonight. The circuits NOC claims it’s a known major outage with the local carrier but they aren’t sharing any more details at this time. TIA. Sent from my iPhone CONFIDENTIALITY AND LEGAL NOTICE This electronic mail transmission is confidential, may be privileged and should be read or retained only by the intended recipient. If the reader of this transmission is not the intended recipient, you are hereby notified that any distribution or copying hereof is strictly prohibited. If you have received this transmission in error, please immediately notify the sender and remove it from your system. E-mail is not necessarily a secure communication method, therefore the sender shall not be responsible for any changes that occur during its transfer. All e-mails are scanned for viruses, however, files attached to this e-mail may contain viruses that could harm the systems of the recipient. Any opinions expressed in this email must be confirmed in writing and signed by the sender to have legal validity.

3 3

Recovered 21:40:18 EST - Re: Massive Spectrum outage in the Northwest LA suburbs
by Cary Wiedemann 23 Feb '21

23 Feb '21

We have full recovery as of 21:40:18 EST / 18:48:18 PST. Massive, but at least brief. Thanks all for your reports. - Cary On Mon, Feb 22, 2021 at 9:30 PM Cary Wiedemann <carywiedemann(a)gmail.com> wrote: > Early report that I have several Spectrum sites down in the Northwestern > Los Angeles suburbs from Santa Clarita to Thousands Oaks and everything in > between. > > Our LA proper circuits seem unaffected. > > Outages of this scale are rare. This goes well beyond a single node (or > hub) outage. We're dealing with 35 sq miles here at least. Power and AT&T > service confirmed still operational. > > Event start time 2/22/21 20:59:58 EST / 17:59:58 PST. > > FYI for all. > > - Cary > > >

1 0

Fwd: TimeWarner/Spectrum down?
by William Kern 23 Feb '21

23 Feb '21

yeah sorry, I hit send as I was adding that. Anyway, yes, we are in Thousand Oaks, and its a dedicated circuit. Customers with Spectrum home seems to be down and was pointed out DownDetector is all red -bill On 2/22/21 6:31 PM, Joseph Jackson wrote: > You are going to get a bunch of flak on the list by not having more > details like - location and type of service. > > > > -----Original Message----- > From: Outages [mailto:outages-bounces@outages.org] On Behalf Of > William Kern via Outages > Sent: Monday, February 22, 2021 8:27 PM > To: outages(a)outages.org > Subject: [outages] TimeWarner/Spectrum down? > > Lost our connection. > > Cant reach their side from outside either. > > William Kern > > PixelGate Networks > > _______________________________________________ > Outages mailing list > Outages(a)outages.org > https://puck.nether.net/mailman/listinfo/outages

1 0

Massive Spectrum outage in the Northwest LA suburbs
by Cary Wiedemann 23 Feb '21

23 Feb '21

Early report that I have several Spectrum sites down in the Northwestern Los Angeles suburbs from Santa Clarita to Thousands Oaks and everything in between. Our LA proper circuits seem unaffected. Outages of this scale are rare. This goes well beyond a single node (or hub) outage. We're dealing with 35 sq miles here at least. Power and AT&T service confirmed still operational. Event start time 2/22/21 20:59:58 EST / 17:59:58 PST. FYI for all. - Cary

1 0

Spectrum issues in LA
by James Sharp 23 Feb '21

23 Feb '21

Looks like Spectrum is hard down, at least in the San Fernando valley. Several coworkers are out and our dedicated Spectrum circuit from The Valley to downtown is out. Downdetector is going nuts.

1 0

TimeWarner/Spectrum down?
by William Kern 23 Feb '21

23 Feb '21

Lost our connection. Cant reach their side from outside either. William Kern PixelGate Networks

1 0

Lumen Issues in Dallas
by Hershberger, Jeff 23 Feb '21

23 Feb '21

Is anyone else seeing issues with Lumen in the Dallas area? We are seeing SIP and IP issues on multiple links. Thanks, Jeff Hershberger | Telecom Manager 2323 Ross Avenue, Suite 600 | Dallas, TX | 75201 V: (214) 953-5748 | F: (214) 661-6665 | jhershberger(a)jw.com<mailto:jhershberger@jw.com> [cid:CF52621A-DBF7-42CC-8289-0DAD97F4F825@jwllp.com]

3 2

automated response
by Lenny 19 Feb '21

19 Feb '21

Hi! I'm at home with no power or internet or cell service for the next couple days - Try my cell at 304-546-2385 or call Quinn at 304-414-8000 if urgent. Thanks! Lenny

2 1

from Verizon FiOS to cogent packets being lost - NYC Region
by Izzy Goldstein - TeleGo 19 Feb '21

19 Feb '21

seems a issue between Verizon fios reaching Cogent packets being lost i can't PING IP with cogent from certain FiOS connection, packets from fios to cogent are lost, we also experienced issues with out SIP traffic, once our data center routed away from using cogents hop, issue has been resolved any verizon or cogent engineers on here who i can work with to provide some traces and hopefully you can resolve this ? -- Izzy Goldstein Chief Technology Officer Main: (212) 477-1000 x 2085 <(212)%20477-1000> Direct: (929) 477-2085 Website: www.telego.com <http://www.telego.net/> <http://www.telego.com/> Confidentiality Notice: This e-mail may contain confidential and/or privileged information. If you are not the intended recipient or have received this e-mail in error please notify us immediately by email reply and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of TeleGo (T). Employees of TeleGo are expressly required not to make defamatory statements and not to infringe or authorize any infringement of copyright or any other legal right by email communications. Any such communication is contrary to TeleGo policy and outside the scope of the employment of the individual concerned. TeleGo will not accept any liability in respect of such communication, and the employee responsible will be personally liable for any damages or other liability arising. TeleGo Hosted PBX <https://youtu.be/DaT8YAZ4V0w>

1 0