April 2022 - Outages - Outages Lists

DC Region Verizon FiOS Outage Event 29-April 18:30
by Cary Wiedemann 29 Apr '22

29 Apr '22

There was just a massive DC region Verizon FiOS backbone routing failure starting at 6:27pm EST and running for ~11 minutes. All paths were impacted but some were more loss prone than others. Here's a loss/latency graph to Google's local anycasted 8.8.8.8 resolver: [image: image.png] vs a graph to Cogent: [image: image.png] vs one to Azure: [image: image.png] MTR graphs show major loss down every path that touches one of Verizon's " ALTER.NET" named routers. Really just sending this one in because the footprint was massive. I'm used to smaller DC-region path failures, but this impacted nearly every path for nearly every FiOS user in DC and the close-in Virginia and Maryland suburbs. This was far worse than their usual routing hiccups. - Cary

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Cogent Fiber Cut Birmingham?
by richey goldberg 29 Apr '22

29 Apr '22

Does anyone know about a Cogent fiber cut in Birmingham, AL? We have a customer who’s been down for 30+ hours and Cogent has given us a run around. Their updates have been conflicting. We have someone asking for updates every 4-5 hours and every update is different from the last. Sometimes they tell us it’s fixed (when it’s not) then they tell us it’s being spliced, then they tell us a crew is in route. They are all just random responses. After 30+ hours I can’t imagine what they are doing that they have been on site splicing this long. They can’t tell us where it is other than it’s a a 3rd party vendor they are relying on. Does anyone have some insight on what’s really going on? -richey

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MyChevrolet/OnStar
by Nathan Engelhardt 27 Apr '22

27 Apr '22

I can't seem to log in to the app. There's no status page or downdetector.com page. The OnStar website is also having issues, and downdetector.com for OnStar is showing heightened reports. I imagine that for those affected, it's across all GM vehicles. https://downdetector.com/status/onstar/

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ATT Outage at 56 Marrietta Atlatna
by Erik Sundberg 27 Apr '22

27 Apr '22

Any one else seeing a major outage with ATT at Digital Realty 56 Marrietta in Atlanta? ________________________________ CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED. If you have received this transmission in error please notify the sender immediately by replying to this e-mail. You must destroy the original transmission and its attachments without reading or saving in any manner. Thank you.

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facebook down
by William Biggs 26 Apr '22

26 Apr '22

trying to access facebook here in ohio . And I'm getting Unable to connect An error occurred during a connection to www.facebook.com . It has been down for about 1 hr -- William Biggs bbiggs(a)fastmail.com

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ATT Issues?
by Jim O'Brien 26 Apr '22

26 Apr '22

Hello, I'm wondering if anyone else in the northeast is seeing data issues on ATT Wireless in MA / New England? On LTE I'm not getting good performance for anything using IP data. Sending messages using iMessage is failing. When I use the myATT app to attempt to see what's going on the pages fail to load properly. Thanks, Jim _______________________________ Jim O'Brien Alianza - Vice President Server Engineering Northeastern - Adjunct Faculty Wentworth - Adjunct Faculty

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Armstrong Cable email ((southwestern PA) server issues
by Allen Kitchen 23 Apr '22

23 Apr '22

Armstrong email - [anyaddress](a)zoominternet.net ASN27364 - having acknowledged email server issues, precluding webmail, SMTP, POP access. Seems to have begun shortly after 19:15EDT. No ETTR yet. Blessings.. ..Allen Kitchen allen.kitchen(a)earthlink.net (mailto:allen.kitchen@earthlink.net) / allenmckinleykitchen(a)gmail.com (mailto:allenmckinleykitchen@gmail.com) / allen.kitchen(a)zoominternet.net

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All DreamHost DNS is down
by Andy Ringsmuth 21 Apr '22

21 Apr '22

https://www.dreamhoststatus.com DreamHost, a fairly large hosting provider in Los Angeles, is experiencing a systemwide DNS outage. ---- Andy Ringsmuth 5609 Harding Drive Lincoln, NE 68521-5831 (402) 202-1230 andy(a)andyring.com

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speednames down?
by Hank Nussbacher 12 Apr '22

12 Apr '22

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Re: [outages] Verizon FiOS issues in NJ
by Vinit Jani 08 Apr '22

08 Apr '22

+1 Multiple clients with Verizon FIOS and Verizon Fiber (“Enterprise”, but probably the same backbone) experiencing loss to google and aws. Seems fine now though. From: Outages <outages-bounces(a)outages.org> On Behalf Of Ethan Hayon via Outages Sent: Friday, April 8, 2022 11:14 AM To: outages(a)outages.org Subject: [E] [outages] Verizon FiOS issues in NJ We are seeing packet loss from multiple Verizon FiOS circuits in Northern NJ. At times we are seeing 100% loss accessing Google services for upwards of a few minutes. Packet loss seems to begin at hop 140.222.233.69 in Verizon uunet network. Is anyone else seeing similar issues in NJ / NYC with Verizon FiOS circuits? -- Ethan Hayon Natural Wireless [T] 201-438-2865 x416 ________________________________ PLEASE NOTE: To expedite your service requests, the following is recommended: Please open a support ticket by sending an email to help(a)baroan.com, logging into the Baroan Technologies portal or calling our office at 201-796-0404 during business hours. Normal business hours are Monday through Friday from 8 AM to 5 PM. If assistance is required after business hours, your company must have an AFTER HOURS Support Agreement in place. A separate phone number is provided to authorized companies. Please do not leave messages on the regular office phone number for AFTER HOURS requests as they will not be received until the following business morning. Please note that AFTER HOURS support is for EMERGENCIES ONLY.

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